Incidents reported on status page for Ramp Health https://status.ramphealth.com/ https://d1lppblt9t2x15.cloudfront.net/logos/176e4619375f329e38622438aea6e369.png https://status.ramphealth.com/ en https://status.ramphealth.com/incident/862474 Mon, 13 Apr 2026 01:00:49 -0000 https://status.ramphealth.com/incident/862474#f6a53c5f76dfa82f531e959e5edcbc79bc5a6515b3a7a7b8a1ef23117f36bf5a We are applying essential database updates to ensure optimal security, performance, and platform stability. The application may be temporarily unavailable during this time. Thank you for your understanding as we continue to strengthen platform reliability. https://status.ramphealth.com/incident/853869 Tue, 24 Mar 2026 01:00:27 -0000 https://status.ramphealth.com/incident/853869#ff7d1dfebbbe0196d36afa2588fd512954a1942503cede935b3d05ebc803e521 We are releasing a platform update that includes enhancements to the login experience. No downtime is expected. Thank you for your understanding as we continue to improve the platform. https://status.ramphealth.com/incident/787690 Mon, 22 Dec 2025 04:00:29 -0000 https://status.ramphealth.com/incident/787690#d2b131db947318d589632f812c9f83a215f72588e3e5334cd5c3d3403792f143 We are applying essential server software updates to ensure optimal security, performance, and Platform stability. The Platform will be temporarily unavailable during this maintenance window. Service will be restored promptly following the completion of these updates, with all systems returning to normal operation as components synchronize with the enhanced configuration. We apologize for any inconvenience and thank you for your understanding as we continue to strengthen platform reliability. https://status.ramphealth.com/incident/719915 Mon, 08 Sep 2025 01:00:41 -0000 https://status.ramphealth.com/incident/719915#dffac341a738f8eaaa84a1da6533adef5035763ed53d7c0db2defe3a6aaec362 We are applying essential database updates to ensure data consistency and Platform stability. The Platform will be temporarily unavailable during this maintenance window. Service will be restored promptly following the completion of these updates, with all systems returning to normal operation as components synchronize with the enhanced configuration. We apologize for any inconvenience and thank you for your understanding as we continue to strengthen platform reliability. https://status.ramphealth.com/incident/710021 Mon, 25 Aug 2025 01:00:09 -0000 https://status.ramphealth.com/incident/710021#d63040db0d1fbabf17f49d1fe0591ba3231fd64f02eef99aa262fd3b55146f09 We are performing critical infrastructure updates to enhance our Platform's performance. The Platform will be temporarily unavailable during this maintenance window. Service will be restored immediately after updates complete, with full functionality returning as system components reinitialize to optimal performance levels. We apologize for any inconvenience and appreciate your patience as we continue to improve platform reliability. https://status.ramphealth.com/incident/613143 Mon, 28 Jul 2025 01:00:12 -0000 https://status.ramphealth.com/incident/613143#61a3c32fcb03e534623aa7449c534815fa98d3d800f9f19e8a2395b8c92c8a0c We are applying essential security updates to our infrastructure. The platform will be temporarily unavailable during this maintenance window. Service will be restored immediately after updates complete, with full functionality returning as the platform cache rebuilds to optimal performance levels. We apologize for any inconvenience and appreciate your patience as we maintain platform security. https://status.ramphealth.com/incident/531836 Thu, 20 Mar 2025 18:30:00 -0000 https://status.ramphealth.com/incident/531836#1f9f473570d27b0fb66ae623d71748ba8bb0745a6c7c972e5cc7af147dd3cfe9 The Ramp Health API is experiencing performance issues due to backend connectivity problems that may affect some users' Platform responsiveness. Our engineering team is actively investigating and working to restore full functionality as quickly as possible. We apologize for any inconvenience and will provide updates as more information becomes available. https://status.ramphealth.com/incident/513045 Mon, 17 Feb 2025 02:00:00 -0000 https://status.ramphealth.com/incident/513045#c4d2158254b22edcc929b6c3039bd57079080162c1b96c6ba146ac182490f80c We are performing a database upgrade to improve system performance. During this maintenance, our services will be unavailable. We apologize for any inconvenience and appreciate your patience as we work to enhance our platform's infrastructure. https://status.ramphealth.com/incident/510621 Mon, 10 Feb 2025 19:30:00 -0000 https://status.ramphealth.com/incident/510621#af2add6cde4e941257453197ae05fd279ec328e74301dbd37c02bcc5e95ad2c7 During this maintenance window, the system will be completely unavailable. All services will be offline while we complete the maintenance. We'll update this status when the maintenance is complete and services are restored. Thank you for your patience as we improve our service. https://status.ramphealth.com/incident/431301 Wed, 18 Sep 2024 20:53:00 -0000 https://status.ramphealth.com/incident/431301#b4f948bcccba39fa3d5f20099c28d80c781604e95d30e3e218875c2d69c8c0b7 On September 18, 2024, at 4:53 PM ET, our Platform experienced a service disruption due to a database connection issue. This resulted in temporary unavailability of the Portal and App. The issue was promptly identified and resolved by our engineering and DevOps teams within 44 minutes, with no data loss. We apologize for the inconvenience and are implementing measures to prevent future occurrences. https://status.ramphealth.com/incident/386555 Wed, 19 Jun 2024 13:59:00 -0000 https://status.ramphealth.com/incident/386555#40803e40b4f7c0ffdf8c8f6f91563bbd23fa6ee9cdb9360bdd73bf25d7857698 On June 19, 2024, from 10:57 AM ET to 10:59 AM ET, our Platform faced a service disruption due to an application server log configuration error, preventing users from being able to use the Portal or App. This issue was promptly addressed and resolved within 2 minutes, ensuring full restoration of logging capabilities without data loss. https://status.ramphealth.com/incident/338137 Fri, 08 Mar 2024 15:25:00 -0000 https://status.ramphealth.com/incident/338137#98954d1aadd2ce536e0f34a442ff5c23ac2eb63cc305f8298ae054299423d6de On March 8, 2024, from 10:15 AM ET to 10:25 AM ET, our Platform faced a service disruption due to an application server log configuration error, preventing user from being able to use the Portal or App. This issue was promptly addressed and resolved within 10 minutes, ensuring full restoration of logging capabilities without data loss. https://status.ramphealth.com/incident/287578 Mon, 20 Nov 2023 01:00:00 -0000 https://status.ramphealth.com/incident/287578#eac12a5a2ce4ff1097c6e6ab1062195142764820ea411aad7552770172562329 Please be advised that there will be maintenance across our Platform scheduled on November 19, 2023 from 8:00pm to 9:00pm EST. During this scheduled maintenance window the Platform will be unavailable as we apply some updates to our infrastructure. Should users attempt to access the Platform during this time, they will be presented with a message indicating there is scheduled maintenance underway. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@ramphealth.com. https://status.ramphealth.com/incident/283306 Mon, 13 Nov 2023 04:00:00 -0000 https://status.ramphealth.com/incident/283306#409debfbaf3b4c1f1a7d3dc851586e4792afa2fc84f9fe2365ec38db39e10741 Please be advised that there will be maintenance across our Platform scheduled on Nov 12, 2023 from 11:00pm to 11:30pm EST. During this scheduled maintenance window the Platform will be unavailable as we apply some updates to our infrastructure. Should users attempt to access the Platform during this time, they will be presented with a message indicating there is scheduled maintenance underway. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@ramphealth.com. https://status.ramphealth.com/incident/278543 Tue, 07 Nov 2023 03:00:00 -0000 https://status.ramphealth.com/incident/278543#da6ed0bad4405b66482b34d3c84e60d7e6fa0b1d463bbe8bf7d5690caa46882a Maintenance completed https://status.ramphealth.com/incident/278543 Mon, 06 Nov 2023 01:00:00 -0000 https://status.ramphealth.com/incident/278543#22ac86d598bba710ec9350d12eed1d7ad9abdfb478c8f7939831ab3f5db40e1b Please be advised that there will be maintenance across our Platform scheduled on Nov 5, 2023 from 8:00pm to 10:00pm EDT. During this scheduled maintenance window the Platform will be unavailable as we apply some updates to our infrastructure. Should users attempt to access the Platform during this time, they will be presented with a message indicating there is scheduled maintenance underway. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@ramphealth.com.