Incidents | Ramp HealthIncidents reported on status page for Ramp Health
https://status.ramphealth.com/
https://d1lppblt9t2x15.cloudfront.net/logos/176e4619375f329e38622438aea6e369.pngIncidents | Ramp Health
https://status.ramphealth.com/
enSecurity updates for platform infrastructure
https://status.ramphealth.com/incident/613143
Mon, 28 Jul 2025 02:00:12 +0000https://status.ramphealth.com/incident/613143#e31a8a7ebe0f10cf07dccfa1edb4983863131ccac4a8bd825084801f6be0508dMaintenance completedSecurity updates for platform infrastructure
https://status.ramphealth.com/incident/613143
Mon, 28 Jul 2025 02:00:12 +0000https://status.ramphealth.com/incident/613143#e31a8a7ebe0f10cf07dccfa1edb4983863131ccac4a8bd825084801f6be0508dMaintenance completedSecurity updates for platform infrastructure
https://status.ramphealth.com/incident/613143
Mon, 28 Jul 2025 01:00:12 -0000https://status.ramphealth.com/incident/613143#61a3c32fcb03e534623aa7449c534815fa98d3d800f9f19e8a2395b8c92c8a0cWe are applying essential security updates to our infrastructure. The platform will be temporarily unavailable during this maintenance window. Service will be restored immediately after updates complete, with full functionality returning as the platform cache rebuilds to optimal performance levels. We apologize for any inconvenience and appreciate your patience as we maintain platform security.Security updates for platform infrastructure
https://status.ramphealth.com/incident/613143
Mon, 28 Jul 2025 01:00:12 -0000https://status.ramphealth.com/incident/613143#61a3c32fcb03e534623aa7449c534815fa98d3d800f9f19e8a2395b8c92c8a0cWe are applying essential security updates to our infrastructure. The platform will be temporarily unavailable during this maintenance window. Service will be restored immediately after updates complete, with full functionality returning as the platform cache rebuilds to optimal performance levels. We apologize for any inconvenience and appreciate your patience as we maintain platform security.API Experiencing Degraded Performance
https://status.ramphealth.com/incident/531836
Thu, 20 Mar 2025 18:30:00 -0000https://status.ramphealth.com/incident/531836#1f9f473570d27b0fb66ae623d71748ba8bb0745a6c7c972e5cc7af147dd3cfe9The Ramp Health API is experiencing performance issues due to backend connectivity problems that may affect some users' Platform responsiveness. Our engineering team is actively investigating and working to restore full functionality as quickly as possible. We apologize for any inconvenience and will provide updates as more information becomes available.Database Upgrade
https://status.ramphealth.com/incident/513045
Mon, 17 Feb 2025 03:00:00 +0000https://status.ramphealth.com/incident/513045#710c3d72a61e1eadc37c144ff8fb69b86cf40f3e089772d8b3ed00c5f90ff486Maintenance completedDatabase Upgrade
https://status.ramphealth.com/incident/513045
Mon, 17 Feb 2025 03:00:00 +0000https://status.ramphealth.com/incident/513045#710c3d72a61e1eadc37c144ff8fb69b86cf40f3e089772d8b3ed00c5f90ff486Maintenance completedDatabase Upgrade
https://status.ramphealth.com/incident/513045
Mon, 17 Feb 2025 02:00:00 -0000https://status.ramphealth.com/incident/513045#c4d2158254b22edcc929b6c3039bd57079080162c1b96c6ba146ac182490f80cWe are performing a database upgrade to improve system performance. During this maintenance, our services will be unavailable. We apologize for any inconvenience and appreciate your patience as we work to enhance our platform's infrastructure.Database Upgrade
https://status.ramphealth.com/incident/513045
Mon, 17 Feb 2025 02:00:00 -0000https://status.ramphealth.com/incident/513045#c4d2158254b22edcc929b6c3039bd57079080162c1b96c6ba146ac182490f80cWe are performing a database upgrade to improve system performance. During this maintenance, our services will be unavailable. We apologize for any inconvenience and appreciate your patience as we work to enhance our platform's infrastructure.Database Maintenance
https://status.ramphealth.com/incident/510621
Mon, 10 Feb 2025 22:00:00 +0000https://status.ramphealth.com/incident/510621#ed9c64cca3a349c211c2f7b62f2ee6d8517b78ae119705b0a67d0be6cf6ec031Maintenance completedDatabase Maintenance
https://status.ramphealth.com/incident/510621
Mon, 10 Feb 2025 22:00:00 +0000https://status.ramphealth.com/incident/510621#ed9c64cca3a349c211c2f7b62f2ee6d8517b78ae119705b0a67d0be6cf6ec031Maintenance completedDatabase Maintenance
https://status.ramphealth.com/incident/510621
Mon, 10 Feb 2025 19:30:00 -0000https://status.ramphealth.com/incident/510621#af2add6cde4e941257453197ae05fd279ec328e74301dbd37c02bcc5e95ad2c7During this maintenance window, the system will be completely unavailable. All services will be offline while we complete the maintenance. We'll update this status when the maintenance is complete and services are restored. Thank you for your patience as we improve our service.Database Maintenance
https://status.ramphealth.com/incident/510621
Mon, 10 Feb 2025 19:30:00 -0000https://status.ramphealth.com/incident/510621#af2add6cde4e941257453197ae05fd279ec328e74301dbd37c02bcc5e95ad2c7During this maintenance window, the system will be completely unavailable. All services will be offline while we complete the maintenance. We'll update this status when the maintenance is complete and services are restored. Thank you for your patience as we improve our service.Platform Outage
https://status.ramphealth.com/incident/431301
Wed, 18 Sep 2024 20:53:00 -0000https://status.ramphealth.com/incident/431301#b4f948bcccba39fa3d5f20099c28d80c781604e95d30e3e218875c2d69c8c0b7On September 18, 2024, at 4:53 PM ET, our Platform experienced a service disruption due to a database connection issue. This resulted in temporary unavailability of the Portal and App. The issue was promptly identified and resolved by our engineering and DevOps teams within 44 minutes, with no data loss. We apologize for the inconvenience and are implementing measures to prevent future occurrences.Platform Outage
https://status.ramphealth.com/incident/386555
Wed, 19 Jun 2024 13:59:00 -0000https://status.ramphealth.com/incident/386555#40803e40b4f7c0ffdf8c8f6f91563bbd23fa6ee9cdb9360bdd73bf25d7857698On June 19, 2024, from 10:57 AM ET to 10:59 AM ET, our Platform faced a service disruption due to an application server log configuration error, preventing users from being able to use the Portal or App. This issue was promptly addressed and resolved within 2 minutes, ensuring full restoration of logging capabilities without data loss.Platform Outage
https://status.ramphealth.com/incident/338137
Fri, 08 Mar 2024 15:25:00 -0000https://status.ramphealth.com/incident/338137#98954d1aadd2ce536e0f34a442ff5c23ac2eb63cc305f8298ae054299423d6deOn March 8, 2024, from 10:15 AM ET to 10:25 AM ET, our Platform faced a service disruption due to an application server log configuration error, preventing user from being able to use the Portal or App. This issue was promptly addressed and resolved within 10 minutes, ensuring full restoration of logging capabilities without data loss.Ramp Health Platform Scheduled Maintenance, Sunday, November 19, 2023, 8pm EST
https://status.ramphealth.com/incident/287578
Mon, 20 Nov 2023 02:00:00 +0000https://status.ramphealth.com/incident/287578#03597852d68cab3578e7a115aa73d7ec9d91912eee70bbe52f379008b535799bMaintenance completedRamp Health Platform Scheduled Maintenance, Sunday, November 19, 2023, 8pm EST
https://status.ramphealth.com/incident/287578
Mon, 20 Nov 2023 02:00:00 +0000https://status.ramphealth.com/incident/287578#03597852d68cab3578e7a115aa73d7ec9d91912eee70bbe52f379008b535799bMaintenance completedRamp Health Platform Scheduled Maintenance, Sunday, November 19, 2023, 8pm EST
https://status.ramphealth.com/incident/287578
Mon, 20 Nov 2023 01:00:00 -0000https://status.ramphealth.com/incident/287578#eac12a5a2ce4ff1097c6e6ab1062195142764820ea411aad7552770172562329Please be advised that there will be maintenance across our Platform scheduled on November 19, 2023 from 8:00pm to 9:00pm EST. During this scheduled maintenance window the Platform will be unavailable as we apply some updates to our infrastructure. Should users attempt to access the Platform during this time, they will be presented with a message indicating there is scheduled maintenance underway. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@ramphealth.com.Ramp Health Platform Scheduled Maintenance, Sunday, November 19, 2023, 8pm EST
https://status.ramphealth.com/incident/287578
Mon, 20 Nov 2023 01:00:00 -0000https://status.ramphealth.com/incident/287578#eac12a5a2ce4ff1097c6e6ab1062195142764820ea411aad7552770172562329Please be advised that there will be maintenance across our Platform scheduled on November 19, 2023 from 8:00pm to 9:00pm EST. During this scheduled maintenance window the Platform will be unavailable as we apply some updates to our infrastructure. Should users attempt to access the Platform during this time, they will be presented with a message indicating there is scheduled maintenance underway. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@ramphealth.com.Ramp Health Platform Scheduled Maintenance, Sunday, November 12, 2023, 11pm EST
https://status.ramphealth.com/incident/283306
Mon, 13 Nov 2023 04:30:00 +0000https://status.ramphealth.com/incident/283306#e22d9871ebd083f17bd4df21b36cf4764bc14a91c5d1db747ebd5bb40f9a69bdMaintenance completedRamp Health Platform Scheduled Maintenance, Sunday, November 12, 2023, 11pm EST
https://status.ramphealth.com/incident/283306
Mon, 13 Nov 2023 04:30:00 +0000https://status.ramphealth.com/incident/283306#e22d9871ebd083f17bd4df21b36cf4764bc14a91c5d1db747ebd5bb40f9a69bdMaintenance completedRamp Health Platform Scheduled Maintenance, Sunday, November 12, 2023, 11pm EST
https://status.ramphealth.com/incident/283306
Mon, 13 Nov 2023 04:00:00 -0000https://status.ramphealth.com/incident/283306#409debfbaf3b4c1f1a7d3dc851586e4792afa2fc84f9fe2365ec38db39e10741Please be advised that there will be maintenance across our Platform scheduled on Nov 12, 2023 from 11:00pm to 11:30pm EST. During this scheduled maintenance window the Platform will be unavailable as we apply some updates to our infrastructure. Should users attempt to access the Platform during this time, they will be presented with a message indicating there is scheduled maintenance underway. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@ramphealth.com.Ramp Health Platform Scheduled Maintenance, Sunday, November 12, 2023, 11pm EST
https://status.ramphealth.com/incident/283306
Mon, 13 Nov 2023 04:00:00 -0000https://status.ramphealth.com/incident/283306#409debfbaf3b4c1f1a7d3dc851586e4792afa2fc84f9fe2365ec38db39e10741Please be advised that there will be maintenance across our Platform scheduled on Nov 12, 2023 from 11:00pm to 11:30pm EST. During this scheduled maintenance window the Platform will be unavailable as we apply some updates to our infrastructure. Should users attempt to access the Platform during this time, they will be presented with a message indicating there is scheduled maintenance underway. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@ramphealth.com.Ramp Health Platform Scheduled Maintenance, Sunday, November 5, 2023, 8pm EDT
https://status.ramphealth.com/incident/278543
Tue, 07 Nov 2023 03:00:00 +0000https://status.ramphealth.com/incident/278543#da6ed0bad4405b66482b34d3c84e60d7e6fa0b1d463bbe8bf7d5690caa46882aMaintenance completedRamp Health Platform Scheduled Maintenance, Sunday, November 5, 2023, 8pm EDT
https://status.ramphealth.com/incident/278543
Tue, 07 Nov 2023 03:00:00 +0000https://status.ramphealth.com/incident/278543#da6ed0bad4405b66482b34d3c84e60d7e6fa0b1d463bbe8bf7d5690caa46882aMaintenance completedRamp Health Platform Scheduled Maintenance, Sunday, November 5, 2023, 8pm EDT
https://status.ramphealth.com/incident/278543
Mon, 06 Nov 2023 01:00:00 -0000https://status.ramphealth.com/incident/278543#22ac86d598bba710ec9350d12eed1d7ad9abdfb478c8f7939831ab3f5db40e1bPlease be advised that there will be maintenance across our Platform scheduled on Nov 5, 2023 from 8:00pm to 10:00pm EDT. During this scheduled maintenance window the Platform will be unavailable as we apply some updates to our infrastructure. Should users attempt to access the Platform during this time, they will be presented with a message indicating there is scheduled maintenance underway. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@ramphealth.com.Ramp Health Platform Scheduled Maintenance, Sunday, November 5, 2023, 8pm EDT
https://status.ramphealth.com/incident/278543
Mon, 06 Nov 2023 01:00:00 -0000https://status.ramphealth.com/incident/278543#22ac86d598bba710ec9350d12eed1d7ad9abdfb478c8f7939831ab3f5db40e1bPlease be advised that there will be maintenance across our Platform scheduled on Nov 5, 2023 from 8:00pm to 10:00pm EDT. During this scheduled maintenance window the Platform will be unavailable as we apply some updates to our infrastructure. Should users attempt to access the Platform during this time, they will be presented with a message indicating there is scheduled maintenance underway. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@ramphealth.com.